As more car owners in the UAE are considering EVs either from conventional dealership or import car market channels, your first priority should be assessing its reliability. Insights from actual users can offer valuable information about what to expect. Like in previous years, Consumer Reports has released a list of the most dependable electric cars, and to our surprise, this year’s list shows significant changes compared to the previous year. However, this shift is somewhat expected because as electric vehicles (EVs) age, consumers gain more experience with them. Any potential issues tend to surface over time.
We’ve compiled the information below primarily from the Consumer Reports website, but we’ve also incorporated data from sources like RepairPal, CarEdge, evsolutions, ev-lectron, and existing car owners.
Source: Offroadium.com
1. Kia EV6
Reliability Score: 5/5
UAE Availability: Q4 2023
The Kia EV6 has been identified as the most dependable electric vehicle (EV) with a reliability score of 84. However, it’s important to note that, unlike all the other models in this report, the EV6 has only been available for sale for a single year, making it more challenging to anticipate potential long-term issues. Nevertheless, it’s worth mentioning that Consumer Reports won’t give any vehicle a perfect five out of five for reliability unless it truly deserves such a rating.
In terms of reliability, the EV6 has, so far, demonstrated minimal issues, but as time goes on, this could change significantly. There were some in-car electronic problems reported in 2022, which may be a concern for that particular year. However, Kia has taken steps to address these issues, so only time will reveal how well they’ve been resolved. The EV6 is available in three different trims. The range varies from 331 to 495 kms, depending on the specific model.
- Average Yearly Maintenance Costs: AED 1,739 (RepairPal)
- Estimated Maintenance Costs Over the First 10 Years: AED 29,066 (MotorBiscuit)
- Total Recalls: 1 (related to the parking brake)
- Least Favorable Year to Purchase a Used EV6: 2022 Kia EV6 (due to in-car electronics concerns)
2. Tesla Model 3
Reliability Score: 3/5
UAE Availability: Available
One of the top-selling electric vehicles currently, the Tesla Model 3, has a reliability score of 58, a decrease from last year’s 79. Nevertheless, when compared to the EV6, it still boasts average or superior reliability according to data collected from over 1,000 owners of cars produced in 2018 or later. Like other Tesla models, it shares some common issues, but overall, the Model 3 remains one of the most dependable electric vehicles available today.
Owners did, however, report problems related to batteries, electric motors, and charging, which contributed to the decrease in the reliability score. With a range of up to 550 kms in its top trim, and a starting price of 171,988 AED, the Model 3 continues to be a favored choice among customers, and an updated version is on the horizon.
- Average Yearly Maintenance Costs: AED 1,823 (KBB)
- Estimated Maintenance Costs Over the First 10 Years: AED 10,472 (CarEdge)
- Total Recalls: 3 recalls (related to a defective battery disconnect, electrical system, and exterior lighting)
- Least Favorable Year to Purchase a Used Model 3: 2020 Model 3 (issues with weather stripping, air and water leaks, door hardware, paint, trim, and in-car electronics)
3. Nissan Leaf
Reliability Score: 3/5
UAE Availability: Available
Much like the Toyota Prius or the Tesla Model 3, the Nissan Leaf has been in production for so many years that it has become an iconic figure in the electric vehicle (EV) market. According to Consumer Reports, the Nissan Leaf, one of the oldest and most “original” EVs available, is currently experiencing very few issues related to its batteries, electric motors, or charging, rendering it a highly dependable EV.
Naturally, this doesn’t imply that purchasing a Nissan Leaf will be entirely trouble-free, but the likelihood of encountering problems is significantly lower than with other, less reliable vehicles. The Leaf is among the most budget-friendly electric vehicles, with a starting price of approximately 102,690 AED, and it offers a range of up to 341 kilometers.
- Average Yearly Maintenance Costs: AED 2,747 (per RepairPal)
- Estimated Maintenance Costs Over the First 10 Years: AED 16,912 (according to evsolutions)
- Total Recalls: 2 (related to brake fluid leaks and defroster performance)
- Least Favorable Year to Purchase a Used Leaf: 2017 Nissan Leaf (issues with door handles, air and water leaks, paint, trim, EV battery, EV charging, electric motor, and drive system)
4. Hyundai Ioniq 5
Reliability Score: 3/5
UAE Availability: Q4 2023
Similar to the Kona Electric, the Ioniq 5 has also experienced a notable decline in its reliability score. The score has fallen from last year’s 80 to 41 this year. However, given that the Ioniq 5 has been on the market for a longer period, customers have had more time to uncover various issues with this vehicle.
Consumer Reports has identified approximately 17 potential problem areas, including concerns related to the electric motors, in-car electronics, and paint that may be fading or peeling. There is also one recall for the Ioniq 5, specifically regarding the parking brake. Despite these challenges, the crossover has received positive ratings for its acceleration, transmission, noise levels, fuel efficiency, and owner satisfaction.
- Average Yearly Maintenance Costs: AED 1,715 (RepairPal)
- Estimated Maintenance Costs Over the First 10 Years: AED 16,824 (evsolutions)
- Total Recalls: 1 (related to parking brake)
- Least Favorable Year to Purchase a Used Ioniq 5: 2022 Hyundai Ioniq 5 (due to issues with the climate system, paint, trim, and in-car electronics)
5. BMW iX
Reliability Score: 3/5
UAE Availability: Available
The BMW iX, a high-end luxury SUV and an electric version of the renowned BMW X5, has been available on the market for a couple of years. The iX is equipped with two electric motors, providing a combined power output of 516 horsepower, or 610 horsepower for the high-performance model. When driven conservatively, the iX can easily cover a distance of 482 kilometers on a single charge. However, the challenge lies in the fact that it’s a BMW with an impressive acceleration, making it tempting to put your foot down on the accelerator.
In terms of reliability, the statistics might be somewhat deceiving due to the numerous car recalls. The first year saw nine recalls, while this year has witnessed ten. Most of these recalls are related to the electrical system, addressing issues such as engine stalling and false warning displays when no actual problems exist.
- Average Yearly Maintenance Costs: AED 2,020 (ev-lectron)
- Estimated Maintenance Costs Over the First 10 Years: AED 17,120 (evsolutions)
- Total Recalls: 10 (covering speed control, electrical system, airbags, and external warning sounds)
- Least Favorable Year to Purchase a Used iX: None (as there isn’t enough information available yet to determine which year is worse)
6. Subaru Solterra
Reliability Score: 3/5
UAE Availability: Not Available
The highly anticipated e-Subaru Global Platform has introduced the inaugural all-electric Subaru Solterra, marking the beginning of a new era of electrification for the company. This is an all-wheel-drive compact SUV equipped with the latest modern technology, including a 12.3-inch touchscreen, terrain selection, high ground clearance, and more.
Similar to many newly launched models, there isn’t sufficient feedback available to determine the reliability of the Subaru Solterra. One notable concern, shared with its counterpart, the Toyota bZ4X, is the issue of lug nuts coming loose, potentially causing the tires to detach while driving. Unlike Toyota, Subaru has issued a warning to owners, advising them not to drive their vehicles until the recall is addressed.
- Average Yearly Maintenance Costs: AED 2,265 (RepairPal)
- Estimated Maintenance Costs Over the First 10 Years: AED 15,758 (ConsumerReports)
- Total Recalls: 2 (related to lug nuts)
- Least Favorable Year to Purchase a Used Subaru Solterra: 2023 Subaru Solterra (the first year of production)
7. Kia Niro EV
Reliability Score: 3/5
UAE Availability: Not Available
The Kia Niro EV has made a significant effort to minimize its environmental impact. Not only is it an electric vehicle that eliminates the carbon footprint typically associated with internal combustion engine (ICE) predecessors, but it also incorporates recycled materials into its interior. These materials are items that would have otherwise ended up in landfills or, even worse, in lakes or oceans.
Given that the Niro has been available for several years, there has been ample time for evaluation, and owners have had the opportunity to provide honest feedback about any issues or lack thereof. So far, there have been no reported problems for the 2023 model year, and the only issue in the previous year pertained to minor electric vehicle motor problems. It seems like Kia is making improvements in this regard.
- Average Yearly Maintenance Costs: AED 520 (HotCars)
- Estimated Maintenance Costs Over the First 10 Years: AED 2,600 (Kia)
- Total Recalls: 0
- Least Favorable Year to Purchase a Used Niro EV: 2019 Kia Niro EV (concerns related to the electric system, noises, body hardware, paint, trim, and electric vehicle thermal management)
8. Toyota bZ4X
Reliability Score: 3/5
UAE Availability: Available in Export Market
Toyota’s brand-new model for 2023, the bZ4X, is a result of a collaboration with Subaru, making it closely related to the Solterra. However, as expected, the Toyota bZ4X is more budget-friendly. You have the option of choosing a single motor for front-wheel drive or a dual motor for an all-wheel drive powertrain. As is typical with Toyota and confirmed through Consumer Reports’ test drive, the bZ4X promises an enjoyable driving experience.
When a vehicle is in its inaugural production year, it can be challenging to find accurate feedback. One indicator to consider is the recalls associated with that specific car. In this instance, the Toyota bZ4X has one recall related to loose lug nuts on the wheels, which could be a significant concern, although it doesn’t affect any of the EV systems.
- Average Yearly Maintenance Costs: AED 2,015 (ev-lectron)
- Estimated Maintenance Costs Over the First 10 Years: AED 21,970 (CarEdge)
- Total Recalls: 1 (wheels)
- Least Favorable Year to Purchase a Used bZ4X: 2023 Toyota bZ4X (year of production)
9. BMW i4
Reliability Score: 3/5
UAE Availability: Available
The BMW i4 essentially takes the BMW 4 Series Gran Coupe and transforms it by replacing the traditional internal combustion engine and transmission with one or two electric motors and the associated drivetrain components. What’s remarkable about this is that the vehicle retains all its luxurious interior features, advanced technology, striking exterior design, and performance attributes while eliminating harmful carbon emissions. The i4 represents a true win-win situation, pleasing both the automaker and the environmentally conscious public.
When you examine Consumer Reports’ review of the BMW i4, you might find it slightly puzzling that the predicted reliability rating is only three out of five. However, the overall score is a strong 84 out of 100. The reason for this is that the three out of five rating is an estimate based on past issues with the i3 and previous electric vehicle models. To get an accurate assessment of the BMW i4’s reliability, one will need to wait for a few years.
- Average Yearly Maintenance Costs: AED 3,674 (BMW)
- Estimated Maintenance Costs Over the First 10 Years: AED 51,839 (CarEdge)
- Total Recalls: 5 (comprising four related to the electrical system and one concerning back over prevention sounds)
- Least Favorable Year to Purchase a Used i4: (no specific information is available, it was the first year of production)
10. Genesis GV60
Reliability Score: 3/5
UAE Availability: Not Available
The Genesis GV60 represents the carmaker’s first ground-up design for an all-electric vehicle, unrelated to any internal combustion engine (ICE) relatives. Following a thorough evaluation by Consumer Reports, they lauded the GV60 as one of the most impressive electric vehicles they’ve ever tested. They were genuinely impressed with Hyundai’s luxurious offering, highlighting its smooth and robust acceleration, a respectable range, and excellent comfort.
Regrettably, like most cars on the market, the Genesis GV60 does exhibit some issues that the manufacturer needs to address. Given that this is a new model, there isn’t much consumer feedback available yet. However, with a couple of recalls related to seatbelts, this is an area that Genesis will need to address in the upcoming model year.
- Average Yearly Maintenance Costs: AED 2,073 (per RepairPal)
- Estimated Maintenance Costs Over the First 10 Years: Unknown (according to CarEdge)
- Total Recalls: 3 (including 2 for seatbelts and 1 for the powertrain)
- Least Favorable Year to Purchase a Used GV60: 2023 Genesis GV60 (as it’s a brand new model, being the first year of production)
11. Tesla Model Y
Reliability Score: 2/5
UAE Availability: Available
To everyone’s surprise, although the Tesla Model Y is essentially a Model 3 with higher ground clearance, it exhibits more reliability problems compared to its sedan counterpart. As per Consumer Reports, the Model Y has demonstrated numerous reliability issues that have lowered its score to a mere 38.
Owners have reported problems with the electric motors, transmission, brakes, power equipment, and electrical system. Additionally, there have been a total of six recalls for the Model Y. Therefore, if you’re considering purchasing a Model Y this year, it’s essential to keep in mind that while electric cars cost approximately 40% less to maintain than gasoline cars, repairs can be considerably more expensive. So, conducting thorough research is crucial before making a purchase, even if it’s a Tesla.
- Average Yearly Maintenance Costs: AED 2,289 (KBB)
- Estimated Maintenance Costs Over the First 10 Years: AED 17,430 (CarEdge)
- Total Recalls: 6 (related to the electrical system, steering, seat belts, suspension, and exterior lighting)
- Least Favorable Year to Purchase a Used Model Y: 2020 Tesla Model Y (due to issues with the rear tailgate, exterior trim, rattles, suspension, climate system, and in-car electronics)
12. Ford Mustang Mach-E
Reliability Score: 2/5
UAE Availability: Available in Export Market
The Ford Mustang Mach-E is becoming one of the most popular electric vehicles in the American market and a significant competitor to Tesla. Last year, it was considered one of the most dependable electric cars, according to Consumer Reports, with a reliability score of 82. However, there have been substantial changes this year, and the Mach-E’s reliability has taken a significant hit, with its score dropping to just 35. Owners have reported numerous problems.
This change shouldn’t be unexpected since the Mach-E has been available for over two years, and current owners have had time to uncover its issues. Vehicles from the 2021 and 2022 model years were recalled for necessary software updates, and customers reported problems related to electrical issues, the battery pack, and occasional screen freezes.
- Average Yearly Maintenance Costs: AED 2,837 (RepairPal)
- Estimated Maintenance Costs Over the First 10 Years: AED 16,900 (evsolutions)
- Total Recalls: 0
- Least Favorable Year to Purchase a Used Mach-E: 2022 Ford Mach-E (concerns with body hardware, paint, trim, electric motor malfunction, EV battery, EV charging system, and in-car electronics)
13. Volkswagen ID.4
Reliability Score: 2/5
UAE Availability: Available in Export Market
One name that’s not as frequently mentioned as it used to be is Volkswagen, but despite the ID.4 only receiving a reliability rating of two out of five, it merits a place on this list. The powertrain and electric motors of this vehicle are robust, and it performs well in safety tests. In fact, the 2023 ID.4 was awarded the IIHS Top Safety Pick +, excelling in all the tests it underwent, which is great news for those who prioritize safety when selecting a new car.
The Volkswagen ID.4 has been available for sale for just two years, yet owners have encountered enough issues with the car to lower its reliability score to 32. One of the most prominent problems with the ID.4 is its infotainment system. According to Consumer Reports, it responds slowly, randomly shuts down, and requires numerous adjustments that divert the driver’s attention from the road. Additionally, there have been three recalls for the ID.4, one related to an inoperative rearview camera display and two involving the electrical system, which can pose fire risks.
- Average Yearly Maintenance Costs: AED 2,484 (RepairPal)
- Estimated Maintenance Costs Over the First 10 Years: AED 30,056 (CarEdge)
- Total Recalls: 4 (random door openings, electrical issues, coolant leaks, rearview camera problems)
- Least Favorable Year to Purchase a Used ID.4: 2021 Volkswagen ID.4 (problems with electric motor, electric motor charging system, and in-car electronics)
14. Hyundai Kona Electric
Reliability Score: 2/5
UAE Availability: Available
The Hyundai Kona EV stands out as a significant surprise on the list. In the previous year, it received a reliability score of 65, but this year, it has dropped significantly to only 5. According to Consumer Reports, the Kona Electric is among the best electric vehicles priced below 200,000 AED that they have evaluated. The Kona EV offers easy access for most individuals due to its elevated ride height, approximately seven inches above the ground, and high-seated positions. Its acceleration is notably faster than the internal combustion engine (ICE) version, going from 0 to 100 km/h in approximately six and a half seconds, in contrast to just over 11 seconds for the gas-powered Kona.
Nevertheless, in recent years, there have been a concerning number of reported fires linked to battery defects and various issues with the charging system, the electric drive system, and the electrical system in general. Hyundai had to address significant recalls and replace faulty batteries. Since such fires appear to be a recurring issue with many electric and hybrid vehicles, it can be attributed to the evolving technology. Therefore, it’s a problem that will likely be addressed by all automakers in the near future.
- Average Yearly Maintenance Costs: AED 1,708 (RepairPal)
- Estimated Maintenance Costs Over the First 10 Years: AED 28,210 (CarEdge)
- Total Recalls: 0
- Least Favorable Year to Purchase a Used Kona Electric: 2021 Hyundai Kona Electric (related to issues with the electric motor, electric charging system, and climate system controls)
15. Tesla Model S
Reliability Score: 2/5
UAE Availability: Available
Tesla is undeniably one of the most renowned names in the realm of electric cars and SUVs. However, this doesn’t mean they are devoid of their own set of issues. Nevertheless, they remain one of the leading brands in the industry, and as they continuously push the boundaries with new and innovative technology, they are expected to maintain their status among the most dependable electric vehicles globally. Despite the Model S not experiencing significant problems with its electric powertrain, its reliability score has plummeted to just 25 due to numerous issues with the air suspension.
Owners have also reported problems related to body hardware, malfunctioning windows, loose interior and exterior trim, as well as issues with mold or rust. Historically, the Model S has been subject to up to nine recalls, encompassing matters like transmission rebuild or replacement, in-car electronic systems, and power equipment replacement.
- Average Yearly Maintenance Costs: AED 3,845 (per RepairPal)
- Estimated Maintenance Costs Over the First 10 Years: AED 16,749 (according to CarEdge)
- Total Recalls: 1 (pertaining to self-driving software that may crash)
- Least Favorable Year to Purchase a Used Model S: 2020 Tesla Model S (due to problems with body hardware, climate controls, drive system, paint, and trim)
